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Customer Testimonies
Dear Seaview Team, June, 11, 2021
“It is rare that I write a review, good or bad, about a boatyard or marine related business. However, the extraordinary service, the exceptional work quality, disciplined approach and professionalism demonstrated by Seaview North personnel in Bellingham, WA warrants recognition.
A little background will help put things into perspective. My wife and I bought a 26 year old Nordlund 65 in April of 2018. The boat was run down, not cared for and in need of a major refit. It’s easier to describe what wasn’t replaced than what was. We kept the Lugger Engines and the Northern Lights generators (although they were thoroughly serviced). Over the course of the 3 year refit we used 3 different yards. Seaview North was the last one and our boat spent about 9 months there. I wish we would have brought them the boat first!
While at Seaview North we had the entire boat painted and pulled all the windows which were incorrectly installed by the previous yard and reinstalled properly. I asked Seaview to go over the entire boat, including work done by others, to determine what had been missed. Seaview found numerous deficiencies which they corrected including a bent prop shaft and worn out cutlass bearings the two(2) previous yards failed to flag. I could list all the other issues Seaview uncovered but that’s not the purpose of this review.
What impressed me was the level of detail, discipline and organization the staff exhibited. For example, when a large boat is painted ALL deck hardware has to be removed. We were very pleasantly surprised that not one item, down to the screws and washers, was missing once all the gear was reinstalled after painting was completed. We never had to ask twice. Once was enough. In addition, pricing was fair and reasonable as well as well documented.
I attribute the excellent service and work to the result and service oriented management style of the owner, Phil Riise. Having spent time in the military and then in management positions with natural resource companies I can appreciate Phil’s operating style. He takes great pride and interest in all aspects of the yard’s work and demands excellence from his staff. Phil certainly “leads from the front”.
I especially appreciate Phil’s candor and honesty. If there is a particular specialty the yard doesn’t have the expertise to handle, Phil is up front about it. In our experience, other yards never say no and then proceed to botch the work they aren’t qualified to do. Seaview on the other hand will help find the right contractor to do the work. And they don’t object to other contractors coming in so long as they have the proper credentials and insurance
We can honestly say that Seaview North will always be the boatyard for us!”
Best regards, fair winds and following seas...
Captain Stuart Ehrenreich
August 28, 2020
Good Morning Frank,
I wanted to email you and thank you and everyone at Seaview Boatyard for their patience with me and their expertise in taking my old mast off and installing the new (to me) one. It was a very positive experience and much appreciated. Please forward my thanks to your team.
When it comes time for a haul out, I’ll keep you guys in mind.
Best Regards,
Colby Trentman | Service Supervisor
Hatton Marine and Industrial Repair, Inc.
July 27, 2020
Dear Phil,
I wanted to send a personal note to thank you for all of your assistance with my Farr 50PH rudder and other maintenance over the last seven weeks. I really appreciate you and your team at Seaview for staying open during the CV19 pandemic. It is brave of everyone to continue working with the public during this challenging time. And, I want to express my appreciation for the expert care I experienced from all the members of your team.
These included: Kyle Elsasser - Managment, Pat McClurkin – Management, Elizabeth – Local office finance, Ashley – Reception in Bellingham, Cory Rohlfing - Lead, Jim Epoch - Procurement, Eduardo – Lift operator, Curtis – Lift operator, Ansel – Forklift operator, Brad – Rudder removal and reinstallation, John – Helper to Brad, James – Rudder removal, rework, reinstallation, and rudder lower bearing replacement, Ricky – Assisting rudder removal/reinstallation/ and waxing hull and topsides, Dave – Rework new rudder to fit my hull, Chester – Bottom paint, Tyler – Bottom paint. Forgive me if I missed someone!
Your personal attention and assistance with PYI were also greatly appreciated. This was my fourth or fifth haul out at Seaview North. As Commodore of the Orcas Island Yacht Club (OIYC) in 2019, I have recommended Seaview to our members and know a number of them have taken my suggestion. Currently on the Board at OIYC as Past Commodore, I will continue to recommend your company.
Very sincerely,
Ben McLeod
Owner/CEO Salish Sea Sailing, LLC
S/V “Dunvegan”
We brought our Nordhavn 55 to Seaview North boatyard in Bellingham after spending the summer in Alaska. She was due for some service to the ABTrac stabilizers and they have an authorized service person (Jeff) to handle it. We had some other wishes to accomplish as well and they assured us they could handle it. We had our boat pressure washed, and painted. We needed fiber glass repair, a salt water wash down, an Airmax weather station installed, our above the console dashboard hinged for easy access, our dry stack extended, and best of all they designed and installed a 180 gallon per minute anchor wash to remove all the sticky, heavy mud we collected on our 400ft of chain and anchor almost every time anchored in Alaska. Many thanks to both Jeffs, Mark, Jon, Derrick, Sean, Brad, David, Joe, Rob, Bailey, and Eduardo. They were all great to work with, personable, and most importantly did a wonderful job. We will be back for future services.
-Peggy and Dick Koller
Nordhavn 5520
Isla Z
Seaview Boatyard,
As you undoubtedly saw (and perhaps took with some relief), ‘Kodama’ slipped away from your dock in the afternoon of July 3 after an autumn, winter, and spring of projects under the care of Seaview North. It felt a long process, but she is much improved for all the hard work by many people.
Although it felt as if everyone on your crew touched her, special thanks are owed to Jeff for so delicately handling her haul out and relaunch; to Eduardo, Luis, Mark, and John for unstepping and restepping her masts; to Rob for sourcing all the bits and pieces required (some purchased, some scrounged) and for his general good advice; and to Kara.
Extra special thanks go to Ben and Tyler for ‘Kodama’s’ beautiful topsides! They will be gratified to see she is well-padded in her home dock (below on the 4th).
Speaking of her home dock, she seems happy to be here at last. You and Jeff will be glad to know she has now swelled back up so we have only a bare ooze of water accumulating in the bilge.
Finally — my thanks to you and Kyle for overseeing all the work and for making us comfortable alongside, in the shed, and generally so well looked-after.
Now for some sailing!
Regards,
— MBG